Recensioni, valutazioni e commenti - Beech Mountain Resort
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Recensioni, valutazioni e commenti - Beech Mountain Resort
Totale (2.7)
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Sovraffollato. Immagino che non ci siano limiti alla vendita dei biglietti per gli impianti di risalita. Il posto era inutilizzabile.
Michael Peaden
Ci siamo sempre divertiti molto in questo resort. Molto adatto alle famiglie. Le piste sono ben tenute. La scuola di sci per i più piccoli è fantastica! Consiglio: ritirate l'attrezzatura da sci a noleggio la sera prima presso il resort o ritiratela in anticipo. La fila per il ritiro dell'attrezzatura da sci a noleggio in giornata può richiedere un po' di tempo.
Chad Hoffman
Il servizio clienti e la gestione hanno fatto un vero e proprio fiasco a Beech Mountain. La mia ultima esperienza, il 15 gennaio 2024, è stata la peggiore di tutta la mia vita sugli sci. L'impianto principale n. 5 per la cima è rimasto chiuso per oltre un'ora. Dopo aver fatto la fila, ho deciso di tornare il giorno dopo e conservare il mio pass flessibile da 4 ore (consigliato da altri membri dello staff). Al mio ritorno il giorno dopo, il 15 gennaio, mi è stato detto che il mio pass non era mai stato ricaricato dal giorno precedente. Mi hanno mandato in ufficio amministrativo per sistemare le cose e ricaricare, dietro presentazione di una ricevuta valida. La signora Lesley è stata estremamente scortese e mi ha subito accusato di aver inventato diverse storie. È stata molto arrogante e ha minacciato di chiamare la sicurezza (a causa di un veterano militare che cercava solo di godersi il suo periodo di riposo). Così ho rinunciato e sono andato a recuperare gli sci lasciati vicino all'impianto. Mi sono fermato per andare in bagno e sono scivolato fuori dai bagni (nel lodge principale). Da quel momento in poi, la situazione con la gestione del resort ha continuato a peggiorare.
Sono stato visitato dalla pattuglia sciistica dopo che diverse persone mi avevano consigliato di andare a farmi visitare. Il medico curante, Tom, ha fatto un lavoro straordinario. Questo ha comportato un'altra ora di ritardo tra domande e documentazione sui tablet. Mentre andavo lì, un membro dello staff ha detto a un'altra signora anziana che la mia caduta era intenzionale (esterno all'Amministrazione e a un membro dello staff di Beech Mountain). Questo non poteva essere molto lontano dalla verità. Ancora una volta, per due giorni di fila ho provato a sciare e sono riuscito a fare solo una discesa.
Ero pronto a partire e tornare a Columbia, Carolina del Sud. Mi sentivo frustrato per la mia vacanza sugli sci e per la mancanza di servizio clienti. Arrivato al parcheggio, si è scatenato il caos: persone che cercavano di andarsene, finivano bloccate nei parcheggi. Le condizioni stradali sono peggiorate rapidamente e c'erano troppi veicoli senza 4x4 o senza capacità invernali. Inutile dire che si è trattato di un calvario durato oltre 6 ore, con veicoli spinti, rimorchiati, gente del posto che spalava le strade pubbliche e così via. Molti veicoli hanno dovuto essere abbandonati e sono stati spinti sul ciglio della carreggiata, creando una corsia per lo spazzaneve. Beech Mountain mi ha davvero deluso e ha permesso che le strade si deteriorassero completamente. Alla fine sono riusciti a spalare e salare una corsia, e la carreggiata era percorribile a mezzanotte. Quindi, Ski Beech e la città di Beech Mountain devono a tutti gli sciatori e alla gente del posto delle grandi scuse per la loro mancanza di gestione. Voglio ancora la mia vacanza sugli sci! Tornare a casa a Columbia, Carolina del Sud, alle 4:30 del mattino, senza alloggio, è stato inaccettabile ed estremamente pericoloso.
Chad Hoffman
Sostenitore preoccupato di Beech Mountain da oltre 33 anni
Bob
This was the worst experience I’ve ever had. No rentals, no parking, crowded. Waste of time and will never go back. Stay away and spend your money elsewhere!
Matt Giannini
Went to beech for my third time this past weekend and it was CROWDED. The lines for the lifts were extremely long and some people would just ski to the front and cut in line to the complaints of everyone in line in front of staff and they just stood there. Once I finally got on a lift the exits were poorly maintained. Steep slope off the lift with a very short turn radius. As in the lift pushed me into my fellow riders as we got off causing people to fall almost every time they got off. Even if there was a normal slope and the lift wasn't pushing you into people the slope itslef would be so worn in the middle that the people on the sides would slide into the middle again cause people to fall. I spent about 30 mins watching the 3 lifts at the top and about 85% of people fell.
This has been an issue each time I have visited Beech over the past year so its not a one time event I could forgive.
Never once saw ski patrol on the mountain either.
All slopes converge into the green slopes at the bottom meaning theres no safe space for beginners to learn. They have a trail called the carolina caribean but i havent seen it open so all the blue and black diamond skiers merge with the beginers halfway up the mountain and it just makes things unsafe. 5 trails converge inot 2 wide trails.
We were so impressed how everyone made sure my granddaughter, DIL and myself had a great day skiing.. The improvements that were made such as lift and conveyor and each person working the lifts were so helpful and making sure my granddaughter had the time of her life. Truly love Beech Mtn the snow was good for late March and not a better view anywhere from the top of the Mountain. A great for a family to ski together
Shane Stone
My experience was so disappointing due to the fact that trails were unsafe, unmarked and there was no ski patrol to be found anywhere. I was there today, Jan 1st and there was more mud than snow. I can’t believe that they were open. They’re managemant must only care about money and not the safety of their customers. I will never visit this resort again and will not recommend it.
My Daughter-in-law and myself took our 5 year old skiing for the second time and we were so impressed with how all the lift operators made sure her ride up mountain would be memorable for a life time. The addition of the new lift, lockers and the friendliness of Beech Mtn. Made this trip special. It was the Friday, next to the last day of the season and the snow was good and our 5 year old has grown to love Beech Mountain Ski Resort. Again the lift operators in the past we have all had concerns at time but these women and men made all of us want to continue skiing Beech Mountain. By far the best ski resort in the region
Amanda
8 members of my family went tubing. There is a 20 ft hill at the bottom meant to stop the tubes with a steep cliff and trees over the hill. They have a couple of staff standing on the ledge of the hill that batt people down if possible which is 1) not safe for staff and 2) very poor methodology. Why there is not a net is beyond me. 4 members of my family jumped the hill and FELL DOWN THE CLIFF. 2 sustained head injuries and 1 was knocked unconscious. 1 broke their arm and sustained full body scratches and bruises. My 6 year old niece thankfully got the least injured but still had a bruised back, bottom and legs. The staff did not come to help, instead they laughed. I had to figure out where my family was myself as to me they had disappeared by the time I got to the bottom of the tubing hill. I myself had to ask for medical assistance. The first aid staff treated us very very poorly. When I asked what the procedure was this was the reply I got which was preceded by more laughter “What do you think, I got a doctorate or an X-ray machine in the back? If you need assistance you might wanna go to the hospital. They look fine, they can walk.” REALLY??!? My family is Venezuelan but speak perfect English. Perhaps this was discrimination as I would hope not all guests get this type of treatment. After, they made them get back conveyor belt to go back up which is ridiculous. When we got up we went to try and talk to someone else inside the ticketing window. They would not give us a refund and blamed changing weather conditions. PS, the weather had not changed. And if it did and was then dangerous, why not shut down at least that lane? They would not give us any information, would not let us talk to someone in charge (of course more laughter) and ultimately, ended up shutting the window on me after I said “if this was your family, you wouldn’t be acting this way.” I have never encountered such a rude staff especially with a guest who was just knocked unconscious and bleeding out the head is standing there with his 2 young children balling their eyes out. What’s more is that they did not close that tubing lane after this incident. This happened on February 21, 2021 at approximately 6:20 pm. I would really like to know if anyone had an incident afterwards, I’d be willing to bet on it as it was the most disorganized, dangerous resort I’ve been to. DO NOT GO HERE IF YOU VALUE SAFETY!!! I could keep going on all the crazy things I saw in my short 30 minutes on that tubing hill. I really hope they get more organized, implement better safety standards, and def get a better non-racist staff!
Brittany
I have not been around so many people since Covid hit and I have been to Dollywood and splash country. They were sold out so I guessing 10,000 people. Waited 2 hours for pre purchased lift tickets and rentals. Was in the rental room with 100 people masked and unmasked for at least an hour to get rentals. The mountain felt very unsafe to many people and half that were just beginners. I didn’t see Any water filling stations or hand sanitizer...completely low on staff. Waited 40 mins to get food in a room with around 75 people. Got there at 8:45 left at 5:00 and got in 6 runs on the high speed quad because of HUGE lines. This was a Saturday and I would not recommend a weekend day. They should lower the number of people allowed on the mountain and they have no systems in place to handle this many people even without COVID. I love Beech Mountain but was very disappointed by our visit.
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